Scale and cost
When a business is large, each unit can cost less to serve. Jio reported over 533 million subscribers in Q1 FY27 and an EBITDA margin of 53.3% on revenue from operations.
Many businesses earn good profits in one good year. The better question is: why would the profit last when competitors can see it?
Investor Warren Buffett used the word "moat" for the superiorities a business has that make life difficult for its competitors. He used the test in his 2007 letter to Berkshire Hathaway shareholders: has the moat widened or narrowed over the year?
Professor Michael Porter's Harvard Business Review work on competitive forces gives a student-friendly frame: an industry's profit depends on rivalry, new entrants, substitutes, and the bargaining power of buyers and suppliers.
When a business is large, each unit can cost less to serve. Jio reported over 533 million subscribers in Q1 FY27 and an EBITDA margin of 53.3% on revenue from operations.
Reaching the customer is hard to copy. Hindustan Unilever reports reaching over 9 million outlets and working with over 3,500 distributors (FY2024-25 highlights).
A known brand lets a business charge more or win repeat buying. This is the hardest to measure. I look for repeat customers and pricing power rather than just fame.
When customers find it costly or inconvenient to move, or the product gets better as more people use it, rivals struggle. Airtel reports its postpaid customer base reached 30.0 million, a segment where customers tend to stay longer.
The Airtel point is my reading of why postpaid matters; the 30.0 million figure is from Airtel's Q1 FY27 press release.
Even a strong position can be tested. In Q1 FY27 Eternal said food delivery margins were near the upper end of its 5-6% of order value steady-state range, while Swiggy reported 3.1% in the same business. A gap like this is a clue to look at, not proof of a moat.
Eternal figure: shareholder letter coverage by The Economic Times. Swiggy figure: Swiggy Q1 FY27 press release. They define order value differently.
My biggest lesson: a profitable company is not the same as a protected company. I need to ask why competitors have not taken the profit away, and whether that reason will still be true in five years.
This will help me read every company in this series with one extra question: what is hard to copy here?
A commerce student's learning notebook. Not investment advice or a recommendation to buy or sell any share.